Uncategorized Next Steps for 1st Time Customers

Next Steps for 1st Time Customers



In choosing a new fabric for your project, also consider what your priorities are for the next phase of your furniture’s life. Is it endurance in the presence of pets or children, soil avoidance, or softness? What is most important now? For empty nesters, it might be style and beauty as opposed to child proofing. For octogenarians it might be pet proofing and comfort rather than infinite longevity. For a newly single person, it could be to change up the color and texture entirely, to fit a new life.

Not only did this Art Deco sofa have great bones, but the paisley chenille pattern Folie from Maxwell Fabrics has a stain repellent finish

Whatever might have gone wrong (in terms of wear and soil) in the former life of your piece doesn’t mean it will do so again, because your lifestyle has likely changed, and this will continue. Remember to balance practical considerations with the ineffable values of delight and beauty for a piece that you will deeply enjoy over the long term.

Talk about good bones! This psychiatrist’s chaise needed the works, but was a work of art when completed.

When you’ve decided on your fabric, it’s time to get on our calendar. Your purchase of fabric initiates a contract for work with us. We handle all the delivery and sourcing issues when you buy your fabric from us.

Because we do beautiful work, we have a wait list, which can vary depending on time of year and order volume.  The scale of the project can also effect timing.   For example, sewn cushions, pillows and dining chair seats typically have a shorter wait than larger or more elaborate pieces like sofas and wing chairs.  This wait list gives us time to complete the orders placed prior to yours, and to get in all of the supplies and fabrics needed for your project.

Also, be aware!  Summer and the end of the year tend to be our busiest times, as people schedule projects for when they have company coming.  We typically have to cut off our end of year projects in late September/early October, so plan ahead for your holiday upholstery!

At the end of the wait time, we will be ready to get started on your furniture, and we’ll contact you to bring it over, or schedule with a professional mover. You can arrange pickup and drop off yourself for free, or we can arrange a delivery service for an additional charge.  Some of our clients will rent Uhaul vans from home improvement stores and bring the pieces with a strong friend or family member.

Once it is in the shop, it will take anywhere from a few days to a month to complete: This is the time during which we remove the fabric, diagnose any interior problems that need to be addressed, and begin restoring and remaking your piece.

As soon as your project is finished, we call and email you that it is ready to pick up. You pay the balance in person at our shop and take the piece with you, or we arrange a delivery. Now is the time to enjoy your furniture’s new lease on life!